We want you to love your purchase from Modo. If you’re not completely satisfied, our return process is easy and straightforward.
Return Eligibility
- You can return items within 30 days of receipt.
- Items must be unworn, unwashed, and in their original packaging with tags attached.
- Non-returnable items include:
- Sale and clearance items.
- Customized or personalized products.
- Intimate apparel and swimwear for hygiene reasons.
How to Return an Item
- Email us at [email protected] with your order number and reason for return.
- We’ll provide you with a return authorization and instructions.
- Pack your items securely and ship them back to us.
- Refunds will be processed within 5-7 business days after we receive your return.
Exchanges
To exchange an item, follow the return process and indicate the desired size or color. Exchanges are subject to availability.
For more detailed instructions, please visit our Return Policy.